Refund policy

Any items with a manufacturing defect can be returned and must be shipped within 7 days of delivery date, in original/unused condition, and in the original packaging.

Please follow our instructions below if you wish to make a return.

  1. Inform us of your intent to return by emailing sales@modscene.co.nz
  2. Place the items in the original box / packaging.
  3. Ship your goods back to Modscene with your chosen courier or postal company at your expense. We recommend using a trackable and insured method so that your carrier will refund you in the event of theft or loss during delivery. Please keep a record of your tracking number.

Once these items have been received by Modscene in it’s original/unused condition, and in the original packaging, we will refund you the purchase price within 7 days.

Modscene will not accept returns that are based on a change of heart/change of mind so please ensure you are happy with the products prior to ordering.